Customer Success Strategist
hace 1 día
Job Summary:
We are seeking a highly motivated Customer Success Strategist to join our team at Snaphunt. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business growth.
About the Role:
In this role, you will be the first point of contact for many customers, setting the foundation for long-term relationships. You will lead the sales strategy, overcome objections, and negotiate success. Your daily work will include tasks such as:
- Engaging with small and medium businesses across industries, company sizes, and types to determine their needs and identify opportunities to fulfill their needs with our leading cloud technologies
- Positioning competitive offerings and solutions in the context of customer needs and experiences
- Demonstrating verbally and in writing how customers can capture value and envision their future with our technologies
- Effectively turning prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria
- Leveraging social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers
Requirements:
To be successful in this role, you will need:
- A minimum of 1 year experience in sales and account management or customer management
- Minimum 1 year IT industry experience required
- A good understanding and level of computer handling skills
- Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred
Benefits:
We offer a competitive salary of $80,000 - $100,000 per year, depending on experience, plus benefits and opportunities for career growth.
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