Dedicated Customer Service Ambassador
hace 4 días
About the Role
We're looking for a highly skilled and dedicated customer service professional to join our team as a German-English Customer Service Representative. As a key member of our customer experience team, you will play a vital role in delivering exceptional service to our customers.
What You'll Be Doing
- Answering incoming communications from customers in a timely and efficient manner
- Resolving order-related issues with customers using both written communication and voice channels
- Staying up to date with the latest technology and product knowledge
What We're Looking For
- At least 6 months of related customer service experience in retail, contact center, customer electronics, or similar fields
- Effective written communication skills in German-English, including grammar and spelling
- Able to work effectively in a team setting, acting as one with colleagues
The Benefits
- Leadership support for your career development and growth
- An inclusive company culture that values community involvement and giving back
- A global team of lifelong learners guided by our company values, with access to thousands of free training and development courses
Compensation Package
We offer a competitive compensation package, performance bonuses, and benefits, including paid time off (PTO) and wellness and healthcare benefits. Relocation assistance is also available.
About TTEC
TTEC is a leading business process outsourcing company that helps brands deliver exceptional customer experiences through human-centric technology. Our mission is to make customers happy, and we've been doing so since 1982. We partner with many iconic and hypergrowth brands to provide customer service, messaging, texting, and video chat services to millions of customers every day.
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