IT Support Specialist for Collaborative Tools
hace 2 semanas
Company Overview
">Bnp Paribas Group is a leading banking establishment in the European Union, operating in 65 countries and employing close to 185,000 individuals. In Spain, the organization has over 5,100 employees working across 13 business lines.
">About the Job
">As an IT Support Specialist for Collaborative Tools, you will oversee the monitoring of our platform and ensure compliance with quality standards related to collaborative tools, including mail systems (OnPrem & Online) and instant messaging solutions across all regions in BNP Paribas. You will apply remediation when issues arise.
">Responsibilities
">- ">
- Provide L2 technical support (requests and incidents) to users on Email, Instant Messaging, and Mobile Device Management solutions, including Microsoft Exchange, Skype for Business, and other Messaging infrastructures.">
- Perform change management tasks (patch management, Disaster Recovery tests, Go Live) during and outside business hours.">
- Continually improve monitoring, efficiency, reliability, capacity, and quality of all IT services under your managed perimeter.">
- Responsible for maintaining up-to-date BCP/DR documentation and testing.">
- Collaborate with regional L2 Messaging teams to achieve proper infrastructure monitoring and support coverage.">
- Work with regional service desk teams and L3 Messaging teams (escalation, knowledge transfer).">
Requirements
">- ">
- Bachelor's degree in Computer Science or equivalent required.">
- 1-3 years' experience working in large and complex IT infrastructure environments preferred.">
- Fluency in English spoken and written (B2/C level). French language skills valued.">
- Familiarity with technical aspects such as Exchange 2016/2019, Microsoft Outlook, Skype for Business, Microsoft Teams, Active Directory, PowerShell scripting, and ITIL-trained experience with ITSM tools.">
- Mature, independent, well-organized, analytical, detail-oriented, and self-motivated individual able to work effectively in a global team environment.">
- Customer-focused and eager to learn.">
Benefits
">- ">
- Comprehensive training programs and career development opportunities.">
- National and international mobility possibilities due to the company's presence in various countries.">
- Diversity and inclusion initiatives supporting an inclusive workplace culture.">
- Corporate volunteering program offering time off for volunteer activities.">
- Flexible compensation plan and hybrid telecommuting model (50%).">
- 31 days of paid vacation.">
Estimated Salary Range:
">€35,000 - €55,000 per annum, depending on experience, location, and qualifications.
">Location: Madrid, Spain
">Job Type: Full-time
">Language: English
-
Madrid, Madrid, España Madrid, Spain A tiempo completoAbout BNP Paribas GroupBNP Paribas Group is the largest bank in the European Union and a major international banking establishment, employing close to 185,000 people in 65 countries. In Spain, we have over 5,100 employees across 13 business lines.Spain IT Production OverviewThe Spain IT Production organization consists of CIB ITO & ITG IT Platforms and is...
-
System Specialist for IT Support
hace 1 mes
Madrid, Madrid, España Serbyte Servicios It A tiempo completoAt Serbyte, we are a dynamic and growing company that specializes in innovative technological solutions. Our team is dedicated to providing top-notch services to our clients, and we are looking for an experienced System Specialist to join our ranks. Key Responsibilities:The successful candidate will be responsible for the following tasks:Providing...
-
IT Infrastructure Support Specialist
hace 2 semanas
Madrid, Madrid, España Madrid, Spain A tiempo completoJob DescriptionWe are seeking a highly skilled IT Infrastructure Support Specialist to join our team in Madrid, Spain. As a Collaborative Support Specialist, you will be responsible for overseeing platform monitoring and ensuring compliance and quality of IT production activities related to Collaborative tools, such as Mail system (OnPrem & Online) and...
-
Senior IT Support Specialist for Global Operations
hace 2 semanas
Madrid, Madrid, España Selección -It A tiempo completoAbout Selección -ItAs a world leader in our sector, we are committed to delivering exceptional IT support services. Our development center and international support team in Madrid is looking for an expert in Computer Engineering with extensive experience in IT Support work and coordination.About the RoleWe are seeking a Senior IT Support Specialist to join...
-
Technical Support Specialist for Madrid
hace 2 semanas
Madrid, Madrid, España Serbyte Servicios It A tiempo completoJob DescriptionSerbyte Servicios IT is seeking a highly skilled Technical Support Specialist to join our team in Madrid. As a key member of our support team, you will be responsible for providing exceptional user support and guidance to our clients.About Serbyte Servicios ITWe are a dynamic and growing company specialized in innovative technological...
-
IT Support Specialist
hace 1 semana
Madrid, Madrid, España Toptalent A tiempo completo**Company Overview**Toptalent is a dynamic and creative team that values excellent customer service and innovation. We are looking for a skilled IT Support Specialist to join our team.Salary: The base salary for this position is between 2,700,000 HUF and 3,200,000 HUF per year, with an additional 22k HUF meal allowance after the third month.**Job...
-
Collaborative Messaging Engineer
hace 2 semanas
Madrid, Madrid, España Madrid, Spain A tiempo completoAbout the JobThis role offers a unique opportunity to work as a Collaborative Support Specialist, providing L2 technical support to users on Email, Instant Messaging and Mobile Device Management solutions, including Microsoft Exchange and Skype for Business. You will also be responsible for performing change management tasks, such as patch management,...
-
IT Support Specialist
hace 3 semanas
Madrid, Madrid, España TOPTALENT A tiempo completoOverview">We are seeking a skilled Service Desk Analyst to join our dynamic team at TOPTALENT. As an IT support specialist, you will play a crucial role in delivering exceptional customer service and resolving technical issues promptly.">Salary">The successful candidate can expect a competitive salary range of 700,000 HUF - 800,000 HUF + 22k HUF meal...
-
Madrid, Madrid, España Serbyte Servicios It A tiempo completoJob DescriptionWe are seeking a highly skilled User Support Specialist to join our team at Serbyte Servicios It. As a key member of our support team, you will be responsible for providing exceptional user support and guidance to our clients.About the RoleThe ideal candidate will have a strong background in end-user assistance and support of information...
-
IT Support Specialist
hace 1 semana
Madrid, Madrid, España Recruitment Room A tiempo completoAbout Us: We are Recruitment Room, a dynamic and innovative company dedicated to delivering exceptional recruitment services. Our team is passionate about matching talented individuals with the right opportunities, ensuring a seamless hiring process for our clients.Salary: We offer an attractive salary package of approximately $65,000 per year, commensurate...
-
IT Support Specialist
hace 3 semanas
Madrid, Madrid, España Vets Hired A tiempo completoJob Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Vets Hired. This role is crucial in ensuring the smooth functioning of our technology systems, providing essential support to ensure all users can perform their roles effectively.About the JobThe successful candidate will be responsible for managing and...
-
IT Production Support Specialist
hace 3 días
Madrid, Madrid, España Empresa Reconocida A tiempo completoAbout the RoleAt Empresa Reconocida, we are seeking an IT Production Support Specialist to join our Global Services team in Madrid, Spain.Job DescriptionWe are responsible for providing IT services to our clients in a secure and performant environment. This includes:Managing technical and functional incidents and problemsTesting and cross-checkingInteracting...
-
IT Support Specialist
hace 7 días
Madrid, Madrid, España A&O It Group A tiempo completoAbout A&O IT GroupA&O IT Group is a leading provider of fully managed IT solutions and cyber security services. With over 50 years of expertise, we boast an extensive global network, delivering trusted IT services to clients worldwide.Our team at A&O IT Group is committed to excellence, and we're looking for skilled professionals to join our ranks as IT...
-
IT Support Specialist for Local Companies
hace 2 semanas
Madrid, Madrid, España Commerzbank Gruppe A tiempo completo**About Us**Commerzbank Gruppe is a leading bank for the German Mittelstand, serving around 26,000 corporate client groups and almost 11 million private and small-business customers in Germany. We have an international presence in almost 40 countries, focusing on corporate clients' business.**Your Role**We are looking for an IT Support Specialist to join our...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España A&O It Group A tiempo completo**Job Overview**A&O IT Group is a trusted global IT services provider delivering 'fully managed' IT solutions and cyber security services. With over 50 years of expertise, we offer an extensive global network while remaining privately owned.**Salary:** $80,000 - $110,000 per annum, depending on experience.**Job Description: Technical Support Specialist**We...
-
IT Support Specialist
hace 2 semanas
Madrid, Madrid, España Hellios Information Limited A tiempo completoHellios Information Limited is seeking a skilled IT Support Specialist to join our team in Oxford. This role offers the opportunity to contribute to the company's growth and success by providing exceptional technical support to our customers.The successful candidate will be responsible for delivering high-quality onsite IT support, troubleshooting software...
-
Desktop Support Specialist
hace 1 semana
Madrid, Madrid, España A&O It Group A tiempo completoAs a Desktop Support Specialist at A&O IT Group, you will play a crucial role in providing top-notch technical support to our customers. With over 50 years of expertise and an extensive global network, we deliver 'fully managed' IT solutions and cyber security services.Job SummaryWe are seeking an experienced and skilled Desktop Support Specialist to join...
-
Customer Service Specialist for IT Support
hace 2 semanas
Madrid, Madrid, España Blu Selection A tiempo completoRole Overview">As a Customer Service Specialist for IT Support, you will be joining a multinational team dedicated to providing exceptional support solutions for their partners. Your primary responsibility will be to resolve any IT-related issues that may arise during the working day of your partners (B2B) in a professional and timely manner.">Your Key...
-
System Support Specialist for Information Systems
hace 2 semanas
Madrid, Madrid, España buscojobs España A tiempo completoAt Serbyte, we are a dynamic and growing company specializing in innovative technological solutions. Salary: The estimated salary for this position is between 30,000 and 40,000 euros per year, depending on experience. **Job Description:** We are seeking an experienced System Support Specialist to join our team in Madrid. As a System Support Specialist, you...
-
Technical Support Specialist for IT Services
hace 2 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout Amazon's IT Services TeamWe're a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. Our team fosters an inclusive and collaborative environment where every voice is heard, and every idea is valued.Job SummaryWe're seeking a skilled Technical Support Specialist to join our...