IT Support Specialist

hace 18 horas


Madrid, Madrid, España Recruitment Room A tiempo completo

About Us:
We are Recruitment Room, a dynamic and innovative company dedicated to delivering exceptional recruitment services. Our team is passionate about matching talented individuals with the right opportunities, ensuring a seamless hiring process for our clients.

Salary: We offer an attractive salary package of approximately $65,000 per year, commensurate with experience. This includes benefits such as flexible working hours, learning opportunities, modern equipment, mobility allowance, lunch allowance, training opportunities, and flexible return to work after parental leave.

Job Description:
We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients, resolving hardware and software issues, and documenting all work steps in our ticket system.

Required Skills and Qualifications:
To succeed in this role, you will need:

  • Completed IT training with professional experience or several years of professional IT experience
  • Good knowledge of PC hardware, ticket and remote tools as well as network technology
  • Confident use of Microsoft Windows operating systems and Microsoft Office
  • Very good knowledge of German (at least C2 level)
  • Strong service orientation and enjoyment in learning new products/services

Benefits:
As an IT Support Specialist at Recruitment Room, you can expect:

  • Flexible working hours: combination of office and home working days to promote work-life balance.
  • Learning opportunities: Continuous learning in relation to new products/services.
  • Office facilities: Modern equipment and software tools to effectively support work tasks.
  • High flexibility in planning the work week, support for family needs
  • Mobility allowance (parking, e-bike or German rail pass)
  • Lunch allowance, training opportunities and flexible return to work after parental leave
  • Office and team activities

Hiring Process:
The hiring process consists of three stages:

  1. First interview with a focus on human interaction and articulation skills
  2. Second meeting with management to deepen technical and operational competencies
  3. Possible on-site visit to further assess suitability and discuss implementation strategies

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