Technical IT Support Specialist
hace 1 día
About the Role
We are seeking a skilled Technical IT Support Specialist to join our team at Kamro Ltd. This is an excellent opportunity for an experienced professional looking to take their technical skills to the next level.
Job Summary: As a Technical IT Support Specialist, you will be providing essential technical support to clients, handling complex issues, and ensuring smooth operations and quick resolutions.
Key Responsibilities:
- Respond to and resolve 2nd line support issues, escalating when necessary.
- Install, configure, and maintain hardware and software for clients.
- Manage backups, updates, and patch management.
- Troubleshoot network and server issues.
- Provide remote and on-site support as needed.
- Document all work performed, ensuring accurate and up-to-date records.
About the Client
Kamro Ltd is a well-established IT services provider, specialising in delivering high-quality IT support, consultancy, and managed services to a diverse portfolio of businesses.
Salary and Benefits
The salary for this role is estimated to be between £25,000 - £30,000 per annum, depending on experience. In addition to a competitive salary, we offer a supportive and professional atmosphere where your skills can truly shine.
Requirements
To be successful in this role, you will need:
- Proven experience in a 2nd Line IT Support role.
- Strong knowledge of Windows operating systems and Office 365.
- Experience with networking technologies.
- Excellent problem-solving skills and a customer-focused mindset.
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