Customer Service Quality Assurance Specialist

At MSX International, we're looking for a skilled Quality Assurance Specialist to join our team in Barcelona. This role involves monitoring and evaluating the quality of customer service interactions to ensure compliance with project guidelines and high-quality service delivery.About the RoleThis position is responsible for:Regularly reviewing and assessing...

Job SummaryDow Jones is seeking a Quality Assurance Specialist to join its Customer Service team. As a Quality Assurance Specialist, you will be responsible for evaluating and reviewing the quality of agent contact responses to ensure acceptable service standards are met.Key ResponsibilitiesEvaluate and review the quality of agent contact responses to ensure...

Job DescriptionAs a Quality Assurance Specialist at TTEC, you'll play a vital role in enhancing customer experience and satisfaction scores. You'll work closely with the Quality Assurance Manager to evaluate and analyze customer interactions, ensuring that employees provide accurate and informative responses. Your attention to detail will help identify areas...

About the RoleWe are seeking a Customer Service Quality Assurance Lead to join our team based in Barcelona. This role involves defining, developing, and maintaining a quality program to ensure compliance with external agent center quality standards.

TTEC is a global leader in customer experience. We provide award-winning employment experiences for our employees and deliver exceptional customer service to our clients.As a Customer Experience Quality Assurance Specialist, you will be responsible for evaluating and analyzing customer interactions to improve customer satisfaction scores. You will use your...

At Recruitment Direct, we are looking for a skilled Senior Quality Assurance Specialist to join our team in Athens, Greece. This exciting opportunity is perfect for an analytical and detail-oriented individual who wants to make a real impact in the quality assurance process.About the RoleWe are seeking a highly motivated and experienced Quality Assurance...

About the RoleWe're seeking a talented Performance Quality Assurance Specialist to join our team in Athens, Greece. As a key member of our Quality Assurance department, you'll play a vital role in ensuring exceptional customer experiences.Job SummaryIn this exciting position, you'll be responsible for evaluating and analyzing customer interactions to improve...

We are seeking a German-speaking quality assurance specialist for our client in Riga, Latvia.Job Description:As a quality assurance specialist, you will play a crucial role in ensuring the high-quality customer service experience across various channels. Your responsibilities will include:Monitoring and evaluating call and email transactions to identify...

We are seeking a highly skilled Customer Experience Quality Assurance Specialist to join our team in Athens, Greece. As a key member of our quality assurance team, you will play a critical role in ensuring that our customers receive exceptional service.What You'll Be Doing:Evaluating and analyzing customer interactions to improve customer experience and...

About UsTravelPerk is a leading business travel platform, revolutionizing the way companies manage their travel expenses. Our all-in-one platform offers travelers the freedom they desire while providing businesses with the control they need. By streamlining travel processes, we save time, money, and hassle for everyone.Job DescriptionWe are seeking a...

About FagronFagron is the world's leading pharmaceutical compounding company, offering a broad range of therapeutic options to prescribers. Our mission is to improve lives by developing unique concepts and innovative solutions for customized medication.About the RoleThis position involves carrying out specific activities to ensure quality guarantees and...

Automatic Data Processing, Inc. is hiring a Quality Assurance Specialist to help us deliver high-quality software products.As a Quality Assurance Specialist, you will create and execute comprehensive test plans and test cases based on project requirements. You will conduct manual testing activities, including exploratory testing, to ensure software...

**About Msx International Inc.**We are a leading company in the customer service industry, committed to delivering exceptional experiences for our clients and their customers.**Job Summary**We are seeking a highly skilled Customer Service Excellence Specialist to join our team in Barcelona. As a key member of our quality assurance team, you will be...

About TravelPerkTravelPerk is a fast-growing business travel platform and a pioneer in the future of business travel. Its all-in-one platform offers travelers freedom while providing companies with the control they need. The result saves time, money, and hassle for everyone.Job OverviewThe Vendor Management Office team is seeking an experienced Quality...

About Us We're a leading SaaS platform offering companies a comprehensive solution for booking, managing, and reporting business travel. Our platform provides an extensive selection of travel options, a powerful booking and management system, and 24/7 customer support, making us the go-to choice for corporate travel management. The Company Founded in 2015,...

About Us: We are Red Frog Recruitment, a global multilingual company specializing in customer support and business process outsourcing services. Our diverse team is dedicated to delivering top-notch service quality in multiple languages.Job Description:As an Italian Quality Analyst, you will be responsible for ensuring the highest quality standards in our...

About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.Job DescriptionThe Vendor Management Office team is seeking a...

About Recruitment DirectWe are seeking a highly skilled Customer Service Quality Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring that our customer service standards are met and exceeded.Job Summary:This is an exciting opportunity for a motivated and detail-oriented individual to work with our...

Red Frog Recruitment is seeking a highly skilled French Quality Assurance Specialist to join our team in Lisbon. This exciting opportunity involves ensuring the highest quality standards in customer service operations, analyzing data to drive improvements, and collaborating with training and operations teams to implement quality improvement strategies.About...

Job Title: Quality Assurance Engineer SpecialistWe are looking for a skilled Process Engineer Quality Assurance Technician to join our team at Robert Walters Spain.