Customer Experience Quality Assurance Specialist

Job DescriptionAs a Quality Assurance Specialist at TTEC, you'll play a vital role in enhancing customer experience and satisfaction scores. You'll work closely with the Quality Assurance Manager to evaluate and analyze customer interactions, ensuring that employees provide accurate and informative responses. Your attention to detail will help identify areas...

About UsTravelPerk is a leading business travel platform, revolutionizing the way companies manage their travel expenses. Our all-in-one platform offers travelers the freedom they desire while providing businesses with the control they need. By streamlining travel processes, we save time, money, and hassle for everyone.Job DescriptionWe are seeking a...

We are seeking a highly skilled Customer Experience Quality Assurance Specialist to join our team in Athens, Greece. As a key member of our quality assurance team, you will play a critical role in ensuring that our customers receive exceptional service.What You'll Be Doing:Evaluating and analyzing customer interactions to improve customer experience and...

At Msx International Inc., we are seeking a highly skilled Quality Assurance Specialist to join our team in Barcelona. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of customer service interactions and driving continuous improvement across multiple markets.Main Responsibilities:Quality Monitoring: Regularly review...

Job Overview:Rigorous quality control and assurance are essential for delivering exceptional customer experiences. We seek a Customer Experience Quality Specialist to join our team in Riga, Latvia.Key Responsibilities:- Conduct thorough audits on customer interactions to identify areas for improvement- Perform root cause analysis for quality issues and...

About Dow JonesDow Jones is a leading global provider of financial information and news. Our mission is to provide accurate, timely, and insightful information to help our customers make informed business decisions.Job SummaryWe are seeking a highly skilled Customer Experience Quality Specialist to join our team in Barcelona, Spain. As a key member of our...

We are seeking a highly skilled Customer Experience Quality Assurance Director to join our team in Barcelona. As a key member of our Customer Service team, you will play a crucial role in defining, developing, and maintaining a quality program that ensures compliance with various global standards. Your expertise will be instrumental in analyzing quality...

At MSX International, we're looking for a skilled Quality Assurance Specialist to join our team in Barcelona. This role involves monitoring and evaluating the quality of customer service interactions to ensure compliance with project guidelines and high-quality service delivery.About the RoleThis position is responsible for:Regularly reviewing and assessing...

Job SummaryDow Jones is seeking a Quality Assurance Specialist to join its Customer Service team. As a Quality Assurance Specialist, you will be responsible for evaluating and reviewing the quality of agent contact responses to ensure acceptable service standards are met.Key ResponsibilitiesEvaluate and review the quality of agent contact responses to ensure...

We are seeking a highly skilled Quality Assurance Specialist to join our team at Kymos Group. In this role, you will be responsible for ensuring the quality and compliance of our products with Good Manufacturing Practices (GMP).Company Overview: Kymos Group is a dynamic company located in Cerdanyola del Vallés, at the foothill of Collserola Park, offering a...

We are seeking a German-speaking quality assurance specialist for our client in Riga, Latvia.Job Description:As a quality assurance specialist, you will play a crucial role in ensuring the high-quality customer service experience across various channels. Your responsibilities will include:Monitoring and evaluating call and email transactions to identify...

About the RoleWe are seeking a highly skilled Customer Experience Quality Assurance Manager to join our team in Barcelona. As a key member of our Customer Service department, you will be responsible for defining, developing, and maintaining a quality program that ensures compliance with various global standards.Key Responsibilities and Tasks:Quality...

Ukio OverviewWe are one of the most promising startups of 2023, founded in Barcelona and headquartered in Spain. Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market. We provide fully furnished and artfully designed apartments for stays starting at one month, giving choice...

About the RoleWe're seeking a talented Performance Quality Assurance Specialist to join our team in Athens, Greece. As a key member of our Quality Assurance department, you'll play a vital role in ensuring exceptional customer experiences.Job SummaryIn this exciting position, you'll be responsible for evaluating and analyzing customer interactions to improve...

About FagronFagron is the world's leading pharmaceutical compounding company, offering a broad range of therapeutic options to prescribers. Our mission is to improve lives by developing unique concepts and innovative solutions for customized medication.About the RoleThis position involves carrying out specific activities to ensure quality guarantees and...

About TravelPerkTravelPerk is a fast-growing business travel platform and a pioneer in the future of business travel. Its all-in-one platform offers travelers freedom while providing companies with the control they need. The result saves time, money, and hassle for everyone.Job OverviewThe Vendor Management Office team is seeking an experienced Quality...

Automatic Data Processing, Inc. is hiring a Quality Assurance Specialist to help us deliver high-quality software products.As a Quality Assurance Specialist, you will create and execute comprehensive test plans and test cases based on project requirements. You will conduct manual testing activities, including exploratory testing, to ensure software...

Unlock your potential with TTEC, a pioneer in customer experience solutions. As a Quality Assurance Specialist in Athens, Greece, you'll play a vital role in enhancing customer satisfaction and driving business success.About the RoleWe're seeking an experienced professional to evaluate and analyze customer interactions, identifying areas for improvement and...

OverviewWe are seeking a highly skilled Customer Experience Quality Assurance Strategist to join our team in Barcelona. The ideal candidate will have a strong background in quality assurance and experience working with global delivery centers.Job DescriptionThe primary responsibility of this role is to ensure that external agents and contact centers meet the...

At Recruitment Direct, we are looking for a skilled Senior Quality Assurance Specialist to join our team in Athens, Greece. This exciting opportunity is perfect for an analytical and detail-oriented individual who wants to make a real impact in the quality assurance process.About the RoleWe are seeking a highly motivated and experienced Quality Assurance...