Guest Experience Operations Specialist
hace 1 mes
We are one of the most promising startups of 2023, founded in Barcelona and headquartered in Spain. Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market. We provide fully furnished and artfully designed apartments for stays starting at one month, giving choice and flexibility to allow people to plant their roots anywhere.
Backed by Europe's best Venture Capital firms, we have successfully raised a Series A investment round of €27 million to propel our growth throughout Western Europe. Our team is ranked in the top 10 startups in Spain by LinkedIn, and we're expanding our reach into multiple new markets.
CultureWe honor diversity, compassion, and honesty above all else in our team. We've already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like-minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks.
RoleWe are currently looking for a Guest Experience Operations Specialist focused on quality assurance operations, based in Barcelona and fluent in Spanish and English. Your primary focus is to guarantee the seamless operation of the guest flow, from pre-check-in to post-check-out, verify the quality and cleanliness of apartments, ensuring a smooth and enjoyable stay.
Responsibilities- Assist the sales team with some visits for the apartments for potential customers
This role is an exciting opportunity to join our dynamic team and contribute to our mission of empowering individuals to live where they want, when they want. As a Guest Experience Operations Specialist, you will be responsible for ensuring the highest standards of quality and cleanliness in our apartments, and providing exceptional customer service to our guests.
RequirementsTo be successful in this role, you should have a strong attention to detail, excellent communication skills, and the ability to work independently with minimal supervision. You should also be fluent in Spanish and English, and have experience in customer-facing roles or quality assurance.
SalaryThe estimated salary for this role is around €35,000 per year, depending on experience and qualifications.
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