Fulfilling Career as a Guest Experience Specialist

hace 1 semana


Barcelona, Barcelona, España Ukio A tiempo completo

**About Ukio**

We are one of the most promising startups in the European residential real estate market, with headquarters in Spain. Our journey began in Barcelona, where we now have a team of dedicated professionals working together to disrupt the traditional rental industry.

**Ukio's Mission**

Our mission is to empower individuals to live and work in their desired locations, without the hassle of long-term contracts, security deposits, or broker fees. We achieve this by providing fully furnished and artfully designed apartments for short-term stays, giving our guests the flexibility to plant their roots anywhere.

**Our Culture**

At Ukio, we value diversity, compassion, and honesty above all else. Our team is composed of creative problem-solvers who embrace dynamic environments and take on projects from scratch. We're looking for like-minded individuals who share our passion for innovation and customer satisfaction.

**The Role**

We're seeking an experienced Guest Experience Specialist to join our Ukio team in Barcelona. As a key member of our guest services team, you will play a pivotal role in ensuring our guests have a seamless and memorable stay in our apartments. Your excellent communication skills and fluency in English and Spanish will be vital in delivering exceptional customer service and enhancing the overall guest experience.

**Responsibilities**

Your responsibilities will include:

  • Managing complex guest requests and organizing visits, replacements, and repairs;
  • Acting as a liaison between customers and internal departments (technical support, product development, sales).

**Why Choose Ukio?**

We offer a fulfilling and exciting career opportunity in the nascent European residential real estate market. You will be part of a dynamic team that values innovation, creativity, and customer satisfaction. With a competitive salary of €35,000 per annum and a range of benefits, you will be rewarded for your hard work and dedication.



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