Experience a Fulfilling Career as an International Customer Service Agent

hace 1 semana


Barcelona, Barcelona, España Blu Selection A tiempo completo

Company Overview

We are Blu Selection, a dynamic company dedicated to delivering exceptional customer experiences in the travel and tourism industry. Our team is passionate about creating smooth journeys for our clients, and we're seeking a talented Customer Service Agent to join us on this exciting journey.

About the Role

This role offers the opportunity to work with international clients, supporting them through every stage of their booking process. As a Customer Service Agent, you will be responsible for resolving issues efficiently, providing excellent communication, and ensuring seamless transactions. Your hard work will contribute significantly to building strong client relationships and driving business growth.

What's in it for You?

We offer a competitive salary package, including:

  • A gross monthly salary of €1298 (excluding accommodation) or €1040 (including free accommodation)
  • A fixed-term contract renewable every year
  • Full-time employment with 40 hours per week on rotating shifts
  • Intensive training program to kick-start your career
  • Relocation package for international candidates, including reimbursement of initial flight expenses after 3 months and assistance with paperwork
  • Private health insurance after 6 months of contract
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • 22 days of paid holidays and Portuguese public holidays

Requirements

To succeed in this role, you'll need:

  • A native level of Dutch and at least a B2 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • An attentive listening skill, comfortable communicating with people, and drive for excellence and professionalism
  • A real team player committed to your work and excitement about intercultural communication and the expatriate lifestyle
  • A valid Portuguese work permit


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