Customer Service Representative for International Hospitality

hace 3 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Unlock a Rewarding Career in Customer Service

Lisbon, the vibrant capital of Portugal, is waiting for you. As a Customer Service Agent with Blu Selection, you will play a vital role in ensuring the smooth journey of our clients.

Your Responsibilities:

  • Support customers via phone and email to resolve issues during the booking process
  • Provide guidance and take an active role in finding the right booking solution
  • Follow up during the vacation to ensure customer satisfaction and provide effective solutions
  • Manage client relationships and expand their network

Requirements:

  • A native level of Dutch and at least a B2 level of English
  • Knowledge of the value of excellent customer experience
  • Strong communication and interpersonal skills
  • Drive for excellence and professionalism
  • Ability to work in a team environment
  • Excitement about intercultural communication and the expatriate lifestyle

What We Offer:

  • A fixed-term contract renewable every year
  • Full-time employment (40 hours/week) on rotating shifts
  • Intensive training program for new employees
  • Competitive salary: €1,298 gross/month (excluding accommodation)
  • Relocation package for international candidates
  • Private health insurance after 6 months
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Career growth opportunities in different paths

About Living in Lisbon:

  • A colourful city view and rich cultural history
  • Delicious Portuguese cuisine and famous cafe culture
  • Friendly people, good vibes, and a happy-go-lucky urban life
  • Warm climate and sunny beach life next to the Atlantic

Your Future Company:

Blu Selection is a multinational organisation recognised as one of the best sales and customer service solutions providers in the world. Our team includes talents from over 80 nationalities.



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