Customer Service Representative for International Client

hace 18 horas


Barcelona, Barcelona, España Cpm International A tiempo completo

Cpm International is a global company with a presence in over 30 countries. Our multilingual support team offers tailored solutions to diverse markets worldwide, focusing on customer service, sales, and technical support.

About New Balance

New Balance believes that everyone was born to move. They offer innovative products combining function and fashion, performance, and style. As an international team member, you will play a crucial part in supporting the company's values with our customers worldwide.

Job Description

We are looking for extraordinary individuals to deliver a first-class service to our customers. Working collaboratively with consumers, you will answer product information requests, resolve queries, and offer individual solutions. You will also develop a sound understanding of our client's products and services, becoming an expert on all things New Balance.

Requirements
  • A fluent level of English with exceptional grammar and spelling skills.
  • A genuine passion for delivering outstanding customer service.
  • The ability to deal with sensitive calls with empathy.
  • Strong administrative skills with a keen eye for detail.
  • A professional outlook and proactive approach to problem-solving.
Benefits

We offer a competitive salary of €16,153 gross per year, plus a night shift bonus of €1.85 gross per hour from 10:00pm to 12:00am. You will also receive top performance incentives, 24 calendar days of paid holidays, and paid bank holidays + 1 extra day in lieu. Additionally, you will have access to best-in-class people engagement activities, ongoing training and development, and an opportunity to cultivate a new career in a high-growth environment.



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