Customer Service Representative for International Call Centre
hace 5 días
**About Recruitas**
We are a leading recruitment agency specializing in customer-centric roles. Our team is passionate about providing exceptional service to customers worldwide.
**Salary and Benefits**
We offer a competitive salary of approximately €35,000 per year, depending on experience. As a valued member of our team, you can expect a range of benefits, including opportunities for career growth and development.
**Job Description**
We are seeking a highly motivated Customer Service Representative to join our international call centre team based in Barcelona, Spain. As a key member of our team, you will be responsible for:
- • Responding to customer enquiries via various communication channels
- • Providing customers with product and service information
- • Researching required information using available resources
- • Identifying customer needs and managing and resolving customer complaints
- • Maintaining an up-to-date customer information system
- • Identifying and escalating priority issues
- • Following up on customer calls where necessary
- • Demonstrating strong communication skills, both verbal and written
**Requirements**
To succeed in this role, you will need:
- • Native or fluent Norwegian language skills, with a good command of English
- • Previous customer service experience is advantageous
- • Availability to work shifts (International Call Centre)
- • Strong PC literacy
**Why Join Us?**
We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and customer-focused individual looking for a new challenge, we would love to hear from you
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