Customer Service Representative for Multilingual Clients
hace 7 días
We are CPM International, a global company with a presence in over 30 countries. We offer tailored multilingual support to cater to our diverse markets. Our focus is on customer service, sales, and technical solutions for clients worldwide.
Our ideal candidate will provide an outstanding customer experience through every interaction. This includes handling telephone, email, and social media queries, ensuring timely and professional resolution of customer needs. They will also improve brand and product knowledge to deliver high-quality information to customers.
The successful candidate will possess a fluent level of French or German, exceptional grammar and spelling skills, and a high level of English (written and spoken). Previous experience in a customer-facing role or call centre environment is advantageous. Key qualities include flexibility, adaptability, strong administrative skills, a keen eye for detail, and a professional outlook.
In return, we offer a competitive salary (£**34,000 - £40,000 per annum**), depending on location and experience. Benefits include paid bank holidays, 1 extra day in lieu, hybrid office work model, fully paid training, and access to LinkedIn courses.
Our vibrant and innovative culture values diversity and inclusion. If you're passionate about delivering exceptional customer service and have a genuine interest in languages, we'd love to hear from you.
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