Multilingual Customer Service Representative for E-Commerce in Lisbon

hace 1 semana


Barcelona, Barcelona, España Blu Selection A tiempo completo

Your role as a Multilingual Customer Service Representative will be to provide top-notch support to customers via phone, email, and chat, addressing their queries related to orders, subscriptions, and invoices. Delivering an exceptional customer experience is paramount.

Responsibilities
  • Assist customers with all their queries, ensuring prompt resolution and meeting agreed deadlines.
  • Collaborate with various departments to guarantee seamless processing of customer requests.

Requirements:

You are a native French speaker with a minimum B2 level in English, seeking a job opportunity abroad. Previous experience in Customer Service is mandatory. Additionally, you should be motivated and committed to your work.

Benefits
  • Contract duration: 6 months
  • Working hours: Monday to Friday, 7am-4pm or 8am-5pm
  • A competitive package, including:
  • 895€ gross per month x 14 months
  • Up to 100€ monthly performance bonus
  • Meal vouchers of 7.23€ per workday
  • Reimbursement of some transportation costs
  • Private Health Insurance and dental plan (after six months)
About Your Future Company

The company, founded by two French entrepreneurs in the year 2000, has evolved into a global Customer Experience Specialist with over 50,000 employees. Their international hub in Lisbon handles customer service experiences for prominent brands worldwide.



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