Multilingual Customer Service Representative
hace 4 días
**About Qlf Brands B.V.**
We are a rapidly growing organization with a vibrant office in Barcelona, where you can truly be yourself and enjoy a world of challenges and responsibilities.
**Job Overview**
This is a 40-hour per week opportunity to gain international experience as a multilingual customer service representative.
**Estimated Salary:** €30,000 - €40,000 per annum
**Job Description**
As a customer service employee, you will be the first point of contact for our customers via email, telephone, or chat. You will communicate fluently in English and possess another language such as Swedish, German, French, Spanish, Italian, Portuguese, or Greek.
You will answer diverse customer questions correctly and translate problems into solutions for the customers. You will also support our foreign customer service teams for European customers.
**Key Responsibilities:
- Answer customer inquiries via email, telephone, or chat
- Communicate fluently in English and another language
- Translate problems into solutions for customers
- Support foreign customer service teams for European customers
**Required Skills and Qualifications**
To succeed in this role, you must have good proficiency in English, master different languages in speaking and writing, be communicative and engage in smooth conversations, have experience as a customer service employee, and be proficient with systems (preferably Salesforce) and multitask effectively.
**Benefits**
We offer a tempting package of employment benefits, including 25 vacation days, travel expense compensation, and a solid pension plan. We also provide a fully equipped home office, including a company laptop, and staff discount on our atmospheric lighting.
**What's in it for you?**
Gaining international experience, enjoying a world of challenges and responsibilities, freedom and joy, joining our fantastic company culture, and enjoying a tempting package of employment benefits.
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