Multilingual Customer Service Representative

hace 5 días


Barcelona, Barcelona, España Qlf Brands B.V. A tiempo completo

Company Overview: At Qlf Brands B.V., we are a rapidly growing organization offering a world of challenges and responsibilities. Our vibrant team is passionate about delivering exceptional customer experiences, and we are looking for talented individuals to join our ranks.

Salary: The estimated salary for this position is approximately €45,000 per annum, considering the location in Barcelona and the requirements of the role.

Job Description:

We are seeking a multilingual customer service representative to be part of our front-line team at our head office in Barcelona. As a key point of contact for European customers, you will handle inquiries via email, telephone, or chat, providing accurate solutions and translating problems into effective resolutions. Your technical knowledge of our lighting products will enable you to offer expert advice, and your ability to multitask and work with systems (preferably Salesforce) will ensure seamless communication.

Required Skills and Qualifications:

  • Mastery of different languages in word and writing, with a strong command of English
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
  • Experience as a customer service employee, preferably in a similar industry
  • Proven ability to work well under pressure, prioritizing tasks and managing time effectively
  • Availability to work during regular working hours on Monday to Friday from 08:00 to 17:00 (including a one-hour lunch break)

Benefits:

  • A competitive salary package, including annual bonuses and benefits
  • A comprehensive pension plan, ensuring financial security for the future
  • A flexible work environment, allowing you to work from home or our office in Barcelona
  • Ongoing training and development opportunities, empowering you to grow professionally

Others:

This is an excellent opportunity for a motivated individual to join our dynamic team and contribute to the success of our company. If you possess the required skills and qualifications, we encourage you to apply for this exciting role.



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