Multilingual Customer Service Representative with English Fluency

hace 6 días


Barcelona, Barcelona, España Cpm International A tiempo completo

Company Overview
Cpm International is a global company with operations in over 30 countries, offering multilingual support tailored to diverse markets. We focus on customer service, sales, and technical solutions for clients worldwide, celebrating diversity and inclusion.

Salary and Benefits
The estimated annual salary for this role is €34,000 - €44,000, depending on experience, with benefits including paid bank holidays, an extra day in lieu, and a hybrid office work model. Additionally, you'll have access to ongoing training and development, people engagement activities, and programs, as well as employee assistance and referral programs.

Job Description
We're seeking a skilled Customer Service Representative to provide an outstanding customer experience through every interaction, handling telephone, email, and social media queries (where needed). You'll deal with multiple brands and products, improving brand and product knowledge to deliver high-quality information to customers, while embracing our company values and acting as a brand ambassador.

Required Skills and Qualifications
To succeed in this role, you'll need a fluent level of French or German, exceptional grammar and spelling skills, and a high level of English. Previous experience in a customer-facing role or call centre environment is a plus, along with flexibility, adaptability, and strong administrative skills. A professional outlook, proactive problem-solving approach, and strong team spirit are also essential.



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