Multilingual Customer Service Specialist for Global Markets
hace 4 horas
We are CPM International, a global company with over 30 years of experience in providing multilingual support solutions to clients worldwide. Our team is passionate about delivering outstanding customer service and sales support solutions that cater to the diverse needs of our markets.
As a Multilingual Customer Service Specialist, you will play a vital role in handling customer queries over the telephone, email, chat, and social media. You will strive for first-contact resolution and work collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way.
To succeed in this role, you will need to be fluent in Swedish and have exceptional grammar and spelling skills. You should also have a high level of English (both written and spoken) and a genuine passion for delivering outstanding customer service. Strong administrative skills with a keen eye for detail are essential, as well as a professional outlook and proactive approach to problem-solving.
Our benefits package includes a competitive salary of €17,537.76 gross per year, with the possibility of a bonus after four months. We offer paid bank holidays, one extra day off, and a hybrid work model with four days per month at the office/trainings/rest from home. Training sessions will take place over two weeks, Monday to Friday, 9am-6pm, with one hour lunch break and one early day per week.
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