Customer Service Representative for Multinational Clients
hace 7 días
At Criteo, we are seeking a Customer Service Representative to join our team. This role involves providing exceptional support to clients across various regions, ensuring their needs are met and issues are resolved efficiently.
About the RoleThis is a dynamic position that requires strong communication skills, attention to detail, and the ability to work effectively in a team environment. As a Customer Service Representative, you will be responsible for:
- Providing timely and effective support to clients via email or live chat;
- Collaborating with internal teams to resolve complex issues and meet client expectations;
- Staying up-to-date with product knowledge to provide accurate solutions;
- Meeting service level agreements (SLAs) and performance metrics;
To succeed in this role, you should possess:
- Fluency in English;
- Strong customer-centricity and problem-solving skills;
- Ability to multitask, prioritize, and manage time effectively;
- Excellent communication and interpersonal skills;
- Basic technical knowledge and willingness to learn.
Criteo is a global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry-leading Commerce Media Platform. Our culture is built on inclusivity, diversity, and collaboration. We foster an environment where all employees feel valued, respected, and empowered to grow professionally.
We offer a competitive salary range of $50,000 - $70,000 per year, depending on location and experience. Additionally, you can expect:
- A comprehensive benefits package;
- Opportunities for professional growth and development;
- A collaborative and dynamic work environment;
- A chance to work with a leading technology company.
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