Customer Service Representative

hace 6 días


Barcelona, Barcelona, España AXA Group A tiempo completo

We are seeking a highly skilled Customer Service Representative to join our team at AXA Group.

The successful candidate will have the opportunity to work in a dynamic and multinational environment, providing exceptional customer service to clients from around the world.

About the Role:

The primary responsibility of this position is to provide timely and effective support to customers via phone, email, or other communication channels.

Key Responsibilities include:

  • Responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Providing accurate and up-to-date information on products and services.
  • Collaborating with internal teams to resolve complex customer issues.
  • Developing and implementing solutions to improve customer satisfaction.

Requirements:

To be considered for this role, you must have:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Bachelor's degree in a related field or equivalent experience.

What We Offer:

In return for your hard work and dedication, we offer a competitive salary of approximately $45,000 - $65,000 per year, depending on location and experience. Additionally, you will enjoy a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

About Us:

AXA Group is a leading global insurance company, dedicated to helping individuals and businesses manage risk and achieve their goals. Our values of customer-centricity, innovation, and collaboration drive everything we do, and we are committed to making a positive impact in the communities we serve.



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