Multinational Customer Service Representative
hace 1 semana
Unlock Global Career Opportunities
Are you ready to take your career to the next level? Do you have a passion for delivering exceptional customer service in a dynamic and multicultural environment?
Our client, Blu Selection, is a renowned multinational organization with a presence in over 80 nationalities worldwide. As a key member of their international team, you will have the opportunity to develop new skills, build a strong network, and contribute to the success of top prestigious brands.
As a Customer Service Agent, your primary responsibilities will include:
- Providing world-class service to clients by answering incoming queries, identifying issues, and offering solutions
- Ensuring high levels of customer satisfaction through effective communication and problem-solving skills
- Recording data accurately in the CRM system and providing ad-hoc support when needed
- Collaborating with your team to achieve project goals and objectives
To succeed in this role, you will need:
- A native level of German and at least a B2 level of English proficiency
- Knowledge of the value and impact of excellent customer experience
- A high school degree or equivalent qualification
- Excellent communication and interpersonal skills
- A drive for excellence and professionalism
- The ability to adapt to an expatriate lifestyle and relocate to Portugal
In return, you can expect a competitive salary package that includes:
- A long-term fixed-term contract renewable every year
- Full-time working hours (40h/week) with a rotational schedule
- An estimated gross monthly salary of €1,300 - €1,500 (excluding accommodation)
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Help with paperwork, opening a bank account, and other relocation-related tasks
- Reimbursement of initial flight expenses after 9 months and yearly two-way flight tickets within the EU
If you are a motivated and enthusiastic individual looking to expand your horizons and contribute to a global organization, we encourage you to apply for this exciting opportunity
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