Customer Service Representative for International Clients

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Company Overview:
At Blu Selection, we pride ourselves on being a multinational organization that values diversity and excellence. With over 80 nationalities represented in our team, we offer a dynamic and multicultural environment where you can thrive.

Salary:
We offer a competitive salary of 1350€ gross per month, excluding accommodation, or 950€ including free shared accommodation with all bills included. Additionally, you'll receive private health insurance directly after contract signature and relocation support for international candidates.

Job Description:
You will be responsible for supporting clients' activities by offering world-class service to their customers. This includes answering incoming queries, identifying issues, providing solutions, ensuring high customer satisfaction, recording data in the CRM system, giving ad-hoc support, and being a team player. If you have excellent communication skills, are motivated, reliable, and committed to your work in customer service, this role may be an excellent fit for you.

Required Skills and Qualifications:
We're looking for individuals with a native level of German and a good level of English. You should be willing to work with many other nationalities and have a drive for excellence and professionalism. A strong sense of teamwork and excellent communication skills are also essential for success in this role.

Benefits:
As a valued member of our team, you'll enjoy various benefits, including free Portuguese lessons, cooking classes, sports activities, and social events organized by the company. You'll also have access to real career opportunities, including a development program within 6 months, which can lead to roles such as Team Lead, Supervisor, or other projects within the company.

Others:
Working hours are 40h/week (8h/day) from Monday to Sunday, rotating shifts from 6 AM to 10 PM. We're located in Lisbon, Portugal, and are easily accessible via public transportation. Our modern office building provides a fun and comfortable environment, making it an ideal place to work. We're proud to be a top-notch worldwide brand working with various industries, including fashion, online marketing, technologies, and food.



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