Customer Service Representative for International Clients in Lisbon

hace 3 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

**Job Overview**

Blu Selection is seeking a highly motivated and skilled Customer Service Agent to join our team in Lisbon. As a key member of our customer-facing team, you will be responsible for providing world-class service to our clients' customers.

**About the Role**

In this exciting role, you will have the opportunity to work with a diverse range of clients from various industries, including fashion, online marketing, technologies, and food. Your primary focus will be on answering incoming queries from customers, identifying issues, and providing solutions that meet their needs.

**Key Responsibilities**

  • Answering customer inquiries via phone, email, or chat
  • Identifying and resolving customer complaints in a timely and professional manner
  • Providing product information and support to customers
  • Recording data in our CRM system
  • Collaborating with internal teams to ensure seamless customer experiences

**Requirements**

To succeed in this role, you will need:

  • A native level of German
  • A good level of English
  • Motivation, reliability, and a commitment to delivering high-quality customer service
  • Excellent communication and problem-solving skills
  • The ability to work effectively in a team environment

**What We Offer**

We are proud to offer a competitive salary and benefits package, including:

  • A fixed-term contract, renewable after 6 months
  • A salary of €1,350 per month (gross), excluding accommodation
  • Free accommodation (shared flat) with all bills included for those who choose not to commute
  • Private health insurance directly after contract signature
  • Relocation support for international candidates, including reimbursement of initial flight expenses and airport pick-up
  • Access to free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • A dynamic, open-minded, and multicultural environment with colleagues from over 80 nationalities
  • Real career opportunities, including access to a development program within 6 months

**Location**

Lisbon, Portugal, offers a unique blend of traditional culture and modern lifestyle. With its rich history, stunning architecture, and vibrant cultural scene, it's an ideal location for anyone looking to immerse themselves in a new culture.

**Company Overview**

Blu Selection is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. Our mission is to deliver exceptional customer experiences that drive business growth and success.



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