Customer Service Expert for International Clients

hace 5 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

**Company Overview**

We are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Located in Lisbon, we take care of our employees' career development, language skills, and social integration.

**Salary**

The estimated monthly salary is between €1,000 - €1,400 gross per month, depending on experience. This includes reimbursement of initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU), and help with paperwork upon arrival.

**Job Description**

We are looking for a Customer Service Expert to support clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.

This involves answering incoming queries from customers via phone, email, and chat, identifying issues, and providing solutions to ensure a high level of customer satisfaction. The ideal candidate will be comfortable communicating with people, have good problem-solving skills, and be a team player.

**Required Skills and Qualifications**

To succeed in this role, you should have a native level of German and at least a B1 level of English, enthusiasm about movies and shows, knowledge of the value of good customer experience, and be an attentive listener with strong communication skills.

You should also be energetic, innovative, and able to work proactively at a fast pace, with excitement about intercultural communication and the expatriate lifestyle. Living in or willing to relocate to Lisbon for an international career and life experience is a must.

**Benefits**

We offer free accommodation in a shared flat, all bills included, free Portuguese lessons, cooking classes, sport activities, and social events organized by the company. You will also receive real career opportunities in different career paths and a fully paid training period.

**What's in it for you?**

A long-term fixed-term contract renewable every year, rotating shifts (5 days/week, weekends included, 8 AM - 9 PM), and flexible salary conditions with options for including or excluding free accommodation.



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