Customer Service Specialist for International Clients
hace 4 días
We are seeking a highly skilled Customer Service Specialist to join our international team at Blu Selection in Lisbon. As a key member of our customer service team, you will provide exceptional support to our clients via social media, ensuring their needs are met and exceeded.
Responsibilities:- Provide customer service via social media
- Support customers by providing product information
- Consult on professional usage of products
- Process warranty cases
To succeed in this role, you will need:
- A native level of German and a good level of English
- Enthusiasm about social media
- Knowledge of the value and impact that a good customer experience can create
- An attentive listening skill, comfortable and skilled at communicating with people
- Energy, innovation, and proactive work at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Portugal for an international career and life experience
- A valid Portuguese work permit (required)
We offer:
- Type of contract: yearly or 6 month contract, renewable
- Working hours: full time options on rotating shifts (depending on the project)
- Salary conditions (*): €1,300 - €1,400 gross/month (based on level of experience)
- Free accommodation (shared flat, all bills included)
- Reimbursement of initial flight expenses
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
- Real career opportunities in different career paths
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