Customer Service Representative in Lisbon
hace 3 semanas
At Blu Selection, we pride ourselves on delivering world-class sales and customer service solutions to clients across various industries. Our team is comprised of talented professionals from diverse backgrounds, united by a passion for excellence and a commitment to innovation.
Salary and BenefitsWe offer a competitive salary package, including:
- Gross monthly salary: €1,350 (excluding accommodation) or €950 (including free accommodation with all bills paid)
- Private health insurance directly after contract signature
- Approximately 20-25% tax deduction
- Relocation support for international candidates, including reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight tickets back to their home country
We are seeking a skilled Customer Service Agent to join our team in Lisbon. As a key member of our customer support team, you will be responsible for:
- Providing exceptional service to clients through phone, email, and chat channels
- Identifying and resolving customer issues promptly and efficiently
- Ensuring high levels of customer satisfaction through effective issue resolution and proactive communication
- Recording data accurately in our CRM system
To succeed in this role, you will need:
- A native level of German language proficiency
- A good level of English language skills (additional languages an asset)
- Motivation, reliability, and commitment to delivering excellent customer service
- The ability to work effectively in a fast-paced, dynamic environment
We offer a comprehensive benefits package, including:
- Free Portuguese lessons to enhance your language skills
- Cooking classes and sports activities to promote teamwork and well-being
- Social events and company-sponsored activities to foster a sense of community
This is an exciting opportunity to join a leading company in the sales and customer service industry. With our development program, you can gain new skills and take on new challenges within six months, paving the way for future career advancement within the company.
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