Customer Service Quality Assurance Specialist

Job SummaryDow Jones is seeking a Quality Assurance Specialist to join its Customer Service team. As a Quality Assurance Specialist, you will be responsible for evaluating and reviewing the quality of agent contact responses to ensure acceptable service standards are met.Key ResponsibilitiesEvaluate and review the quality of agent contact responses to ensure...

About the RoleWe are seeking a Customer Service Quality Assurance Lead to join our team based in Barcelona. This role involves defining, developing, and maintaining a quality program to ensure compliance with external agent center quality standards.

About the RoleWe're seeking a talented Performance Quality Assurance Specialist to join our team in Athens, Greece. As a key member of our Quality Assurance department, you'll play a vital role in ensuring exceptional customer experiences.Job SummaryIn this exciting position, you'll be responsible for evaluating and analyzing customer interactions to improve...

We are seeking a German-speaking quality assurance specialist for our client in Riga, Latvia.Job Description:As a quality assurance specialist, you will play a crucial role in ensuring the high-quality customer service experience across various channels. Your responsibilities will include:Monitoring and evaluating call and email transactions to identify...

About UsTravelPerk is a leading business travel platform, revolutionizing the way companies manage their travel expenses. Our all-in-one platform offers travelers the freedom they desire while providing businesses with the control they need. By streamlining travel processes, we save time, money, and hassle for everyone.Job DescriptionWe are seeking a...

About the RoleWe are seeking a Quality Assurance Specialist to join our team in Lisbon. As a Quality Assurance Specialist, you will be responsible for ensuring the overall quality of our customer support team. This includes analyzing top issues, mentoring agents on quality, delivering training on new policies, and managing investigations of escalations.About...

About FagronFagron is the world's leading pharmaceutical compounding company, offering a broad range of therapeutic options to prescribers. Our mission is to improve lives by developing unique concepts and innovative solutions for customized medication.About the RoleThis position involves carrying out specific activities to ensure quality guarantees and...

Join Our Team As A Quality Assurance SpecialistWe are looking for a talented and motivated Quality Assurance Specialist to be part of our dynamic team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products by identifying and reporting defects, and collaborating with the development team to resolve these...

Automatic Data Processing, Inc. is hiring a Quality Assurance Specialist to help us deliver high-quality software products.As a Quality Assurance Specialist, you will create and execute comprehensive test plans and test cases based on project requirements. You will conduct manual testing activities, including exploratory testing, to ensure software...

**Job Summary**We are seeking a highly skilled Quality Assurance Specialist to join our team at Werfen. The successful candidate will be responsible for ensuring that our products meet the highest standards of quality and regulatory compliance.**Key Responsibilities**Develop and implement quality management systems to ensure compliance with regulatory...

About TravelPerkTravelPerk is a fast-growing business travel platform and a pioneer in the future of business travel. Its all-in-one platform offers travelers freedom while providing companies with the control they need. The result saves time, money, and hassle for everyone.Job OverviewThe Vendor Management Office team is seeking an experienced Quality...

About Us We're a leading SaaS platform offering companies a comprehensive solution for booking, managing, and reporting business travel. Our platform provides an extensive selection of travel options, a powerful booking and management system, and 24/7 customer support, making us the go-to choice for corporate travel management. The Company Founded in 2015,...

About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.Job DescriptionThe Vendor Management Office team is seeking a...

Job Description: We are seeking a Quality Assurance Specialist to join our team at Dow Jones & Company, Inc. in Barcelona, Spain. As a QA Specialist, you will play a crucial role in ensuring the quality of our software products and services. Your responsibilities will include testing software and content, performing manual tests, and maintaining test plans...

F. Hoffmann-La Roche Gruppe fosters diversity, equity and inclusion, representing the communities it serves. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional...

We are seeking a highly skilled Quality Assurance Specialist to join our team at Kymos Group. In this role, you will be responsible for ensuring the quality and compliance of our products with Good Manufacturing Practices (GMP).Company Overview: Kymos Group is a dynamic company located in Cerdanyola del Vallés, at the foothill of Collserola Park, offering a...

Job DescriptionFagron GmbH & Co. KG is seeking a Quality Assurance Specialist to join their team in the Pharmaceutical industry.About the RoleThe successful candidate will be responsible for ensuring the quality of raw materials, investigating claims and returns, and managing supplier approvals.The ideal candidate will have a university degree in Pharmacy or...

About Dow JonesDow Jones is a leading global provider of financial information and news. Our mission is to provide accurate, timely, and insightful information to help our customers make informed business decisions.Job SummaryWe are seeking a highly skilled Customer Experience Quality Specialist to join our team in Barcelona, Spain. As a key member of our...

About Santévet GroupSantévet Group is a leading provider of pet health insurance solutions in France, Belgium, Germany, Spain, and Italy. With over 450 employees across multiple locations, our company aims to deliver comprehensive coverage for pets.Job Title: Quality Assurance Specialist (QA Engineer)We are seeking an experienced Quality Assurance...

Role OverviewWe are seeking a Technical Quality Assurance Specialist to drive quality in our products and services, ensuring compliance with safety, health, and environmental standards.Key ResponsibilitiesDrive quality in products and services, and compliance in safety, health, and environment standardsManage omnichannel quality of service, ensuring...