Customer Success Liaison
hace 2 meses
At EcoVadis, we are seeking a talented Customer Success Liaison to join our team in Barcelona. As a key member of our Southern Europe team, you will play a crucial role in driving the success of our customers and helping them achieve their sustainable goals.
Main Responsibilities:
- Empower customers to implement and manage their sustainability programs effectively.
- Assist customers in creating compelling communication to internal stakeholders and suppliers.
- Help customers identify and achieve their strategic goals through operational excellence.
- Deliver training sessions for relevant customer stakeholders.
- Provide support to customers via email or phone.
Requirements:
- 2+ years of experience in customer support, preferably in a fast-paced environment.
- Bachelor's degree in sustainability, supply chain, or business is a plus.
- Fluency in English is essential, with proficiency in French and German required for the assigned territory.
- Strong analytical skills, attention to detail, and proficiency in Excel.
Additional Information:
- Location: Barcelona.
- Contract: Permanent.
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