Multilingual Customer Service Representative for International Organization
hace 4 días
Do you have a passion for delivering exceptional customer experiences in a dynamic and global environment? We are seeking a highly skilled Multilingual Customer Service Representative to join our team at our head office in Barcelona. In this role, you will be the first point of contact for our customers, providing timely and accurate support via email, phone, or chat. You will also be responsible for communicating with European customers to support our foreign customer service teams.
We are looking for an individual who is fluent in English and has a working knowledge of another language, such as Spanish, German, French, Swedish, Italian, Portuguese, or Greek. Your excellent communication skills, combined with your technical knowledge of our products, will enable you to effectively resolve customer queries and provide solutions that meet their needs.
In addition to your language skills and product knowledge, we require someone who is proactive, able to multitask, and has a strong commercial insight. You will work closely with our CRM system to accurately record customer data and orders, and be available to work during our standard Monday to Friday hours from 08:00-17:00 (with a one-hour lunch break).
If you are a motivated and detail-oriented individual who thrives in a fast-paced international environment, we encourage you to apply for this exciting opportunity.
What We Offer- A competitive salary range of €28,000 - €32,000 per year, depending on experience
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- The chance to work in a dynamic and growing organization with a diverse team of professionals
- Ongoing training and development opportunities to enhance your skills and career prospects
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