Technical Change Manager
hace 2 días
Job Summary
The Technical Change Manager - Driveline Solutions plays a pivotal role in designing, implementing, and managing the Global Change and Release processes across all IT-related functions within our IT Service Management Team. This position is responsible for successfully introducing and leading changes into the business.
Key Responsibilities:
• Process Design and Implementation: Utilize ITIL as a framework to design and implement processes that develop our Global Change and Release Management initiatives. Work closely with key stakeholders across IT and Business functions to ensure common understanding and working practices are adhered to while continuously seeking ways and methods to improve.
• Change Management: Serve as the focal point for the life-cycle of all Technology-related changes, ensuring necessary processes are followed, stakeholders are communicated with, and business is prepared for releases aligned to critical success factors.
• Release Management: Manage the release of approved changes into the business, ensuring minimal negative business impact while transitioning and adopting to business-as-usual support. Ensure audit and documentation requirements are satisfied.
Requirements:
• Techincal Skills: A deep understanding of ITSM Change and Release management from a technical perspective and user adoption aligning to ITIL framework, working to ISO27001 standards.
• Soft Skills: Effectively build formal and informal relationship networks inside and outside the organization, building trust and confidence through honesty, integrity, and authenticity.
• Organisational Dynamics: Maneuver comfortably through complex policy, process, and people-related organizational dynamics, appreciating the main elements of the organizational culture and politics.
Estimated Salary: £60,000 - £80,000 per annum
About GKN Automotive
GKN Automotive is the market leader in conventional, all-wheel, and electrified drive systems and solutions. With a comprehensive global footprint, we craft, develop, manufacture, and integrate an extensive range of driveline technologies for over 90% of the world's car manufacturers.
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