Strategic Client Partnership Manager

hace 22 horas


Barcelona, Barcelona, España Rsm A tiempo completo
About the Role

The Client Success team at Gartner follows a client-centric approach, ensuring that every client receives value far exceeding their investment. As a Strategic Client Partnership Manager, you will be responsible for building and managing relationships with clients across various industries, from senior C-levels to junior client professionals. Your goal will be to ensure clients are successful in utilizing their Gartner subscription, resulting in customer satisfaction, retention, and growth.

Key Responsibilities
  • Facilitate client calls and engagements to surface client priorities and recommend programs of action that drive high value and return on investment on their Gartner membership.
  • Identify approaches that address client operational challenges leveraging qualitative and quantitative problem-solving methodologies to continuously improve client experience and retention.
  • Conduct regular retention and bright spot analysis of client book of business to provide insights into performance and key client engagement metrics.
Requirements

To succeed in this role, you must be a 2025 graduate with a Bachelor's degree and/or master's degree. Relevant professional or internship experience is highly valued. You should have a proven track record of success fueled by a passion for delivering value to clients. Exceptional communication, collaboration, prioritization, problem-solving, critical thinking, and influencing skills are essential. Fluency in both English and German (reading, writing, and speaking) is also required.

What We Offer

Gartner offers a dynamic work environment where you can make a real impact. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We strive to attract and retain remarkable people who collaborate and win as a team.

Estimated Salary: $80,000 - $100,000 per year.



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