Client Partnership Manager

hace 3 semanas


Barcelona, Barcelona, España Gartner A tiempo completo

Job Summary:

Gartner is seeking a highly skilled Client Success professional to join our team. As a Client Partnership Manager, you will be responsible for building and managing relationships with existing clients, surface client business priorities, and recommend action to drive value and retention.

About the Role:

We are looking for an experienced relationship builder who can collaborate with internal colleagues to maximize value delivered to clients. You will be the primary point of contact for clients, providing exceptional customer service and support throughout their engagement with Gartner.

Responsibilities:

  • Relationship Building: Develop and maintain strong relationships with clients to understand their business needs and priorities.
  • Client Onboarding: Collaborate with internal teams to ensure seamless onboarding of new clients, introducing them to purchased Gartner services.
  • Virtual Meetings: Meet clients virtually to understand their business priorities and provide actionable insights.
  • Collaboration: Work closely with internal colleagues to maximize value delivered to clients.
  • Communication: Provide regular updates and progress reports to clients, ensuring they are informed and engaged throughout the partnership.

Requirements:

  • Experience: 0-6 years relevant professional and/or internship experience.
  • Skillset: Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing skills.
  • Education: Bachelor's degree preferred.
  • Language: Ability to use English (Reading, Writing, and Speaking) at a Business or Native level.

What We Offer:

  • Career Growth: Ongoing learning and development opportunities to help you grow professionally.
  • Wellness: Access to a vast array of benefits to support your physical, financial, and emotional well-being.
  • Diversity: A diverse team from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations.

Salary Range: $80,000 - $110,000 per annum, depending on location and experience.



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