SAP Cloud Success Partner

hace 7 días


Barcelona, Barcelona, España Sap A tiempo completo

About the Role

The SAP Cloud Success organization is aiming to create an industry-leading virtual customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help and guidance from SAP to our customers.

As a Virtual Customer Success Partner, you will use a low-touch/virtual engagement approach to provide an excellent customer experience across a large portfolio of customers.

The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion customer success through a consistent, efficient, scalable methodology across different SAP cloud lines of business.

Key Responsibilities:

  • Optimize customer onboarding and adoption processes
  • Improve renewal rates
  • Increase customer satisfaction
  • Champion customer success

What You'll Need:

  • Strong communication and interpersonal skills
  • Ability to work in a virtual environment
  • Experience with cloud-based technologies

Why SAP?

SAP is a leader in the cloud-based software industry, and we're committed to helping our customers succeed. As a Virtual Customer Success Partner, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.


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