SAP Cloud Success Partner
hace 7 días
About the Role
The SAP Cloud Success organization is aiming to create an industry-leading virtual customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help and guidance from SAP to our customers.
As a Virtual Customer Success Partner, you will use a low-touch/virtual engagement approach to provide an excellent customer experience across a large portfolio of customers.
The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion customer success through a consistent, efficient, scalable methodology across different SAP cloud lines of business.
Key Responsibilities:
- Optimize customer onboarding and adoption processes
- Improve renewal rates
- Increase customer satisfaction
- Champion customer success
What You'll Need:
- Strong communication and interpersonal skills
- Ability to work in a virtual environment
- Experience with cloud-based technologies
Why SAP?
SAP is a leader in the cloud-based software industry, and we're committed to helping our customers succeed. As a Virtual Customer Success Partner, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
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