Virtual Customer Success Partner
hace 7 días
**Unlock Customer Potential with SAP**
We're seeking a talented Virtual Customer Success Partner to join our dynamic Cloud Success Services organization. As a key member of our team, you'll drive value across the customer lifecycle through successful solution adoption and ongoing renewals.
**Your Mission:**
- Remotely engage with customers who have purchased SAP Enable Now or Learning Hub to drive adoption for all SAP software.
- Assist and guide customers through the different phases of the lifecycle, including onboarding, adoption, value realization, and renewal.
- Pursue high standards of customer engagement and satisfaction, focusing on customer loyalty by sharing tools, processes, and best practices.
- Build and leverage a network of key internal stakeholders to support customer success.
- Monitor effectiveness and syndicate best practices for digital customer engagement.
**Your Profile:**
Bachelor's degree or equivalent
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