Customer Service Expert for Portuguese Market
hace 7 días
As a Dutch Speaking Customer Support Agent In Portugal, you will be based in our vibrant office location. We offer an exciting opportunity to join a dynamic team and enjoy the beautiful culture of Portugal.What You'll Be Doing:
- Respond to incoming customer inquiries and provide expert support via phone, email or chat.
- Troubleshoot and resolve customer issues ensuring excellent service and satisfaction.
- Assist customers with product-related questions providing clear and helpful solutions.
- Maintain a strong knowledge of products and services to offer accurate information.
- Keep customers informed about the status of their requests and follow up to ensure full resolution.
Our ideal candidate is a passionate solution-oriented individual who enjoys helping others and thrives in a fast-paced environment. We're Looking For:
- Native or fluent Dutch, with a good command of English.
- Strong customer service and communication skills.
- Ability to troubleshoot and resolve issues in a timely manner.
- Previous experience in a customer service role is a plus but not essential.
- A positive can-do attitude and a passion for helping others.
In this role we offer benefits that support both your career and lifestyle:
Salary: A competitive wage reflecting your experience and contributions of around €30,000 per year, depending on your qualifications and experience. This translates to approximately €1450 per month after taxes. Please note that salary may vary based on your individual circumstances. Our salaries are performance-based and adjusted annually to reflect market rates and individual performance.
Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).
Comprehensive training: Full paid training to help you succeed in your role.
Career growth opportunities: Access to professional development programs.
Experience the best version of you: This is your opportunity to develop in a supportive and dynamic environment. Whether you're starting your career in customer support or looking for the next step, this role is perfect for you. Take the leap and apply today
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