Customer Service Expert for German-speaking Clients
hace 1 semana
Customer Service Expert for German-speaking Clients
About the Role:We are seeking a highly skilled and experienced Customer Service Expert to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients in Germany.
Key Responsibilities:- Provide timely and effective solutions to customer inquiries via phone, email, and live chat channels
- Analyze and resolve complex customer issues while ensuring high levels of customer satisfaction
- Navigate internal and external resources to provide accurate and helpful information to customers
- Native or fluent proficiency in German (C1 level) with excellent written and spoken communication skills
- Strong understanding of credit card-related concepts
- Proficient in using standard PC applications
- Fully remote work opportunity from Hungary
- Excellent remuneration package based on experience, skills, and performance
- Private health and life insurance
David Kennedy Recruitment is working with a leading BPO company that offers a dynamic and creative work environment. Our team is committed to providing exceptional service to our clients and we are looking for like-minded professionals to join us.
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