German Speaking Customer Service Representative
hace 2 días
Job Description:
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- We are seeking a highly skilled German speaking Customer Service Representative to join our team at Cross Border Talents. The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide top-notch customer service to clients from various industries.">
- This is a full-time position based in Croatia, working remotely from the comfort of your own home. As a Customer Service Representative, you will be responsible for handling customer inquiries via phone, email, and chat, resolving issues efficiently, and providing a positive experience for our clients.">
- To succeed in this role, you will need to possess strong problem-solving skills, attention to detail, and the ability to work independently with minimal supervision. You should also be proficient in Microsoft Office and other software tools commonly used in customer support.">
- Beyond these technical requirements, we value candidates who are friendly, patient, and empathetic, with a passion for delivering exceptional customer experiences.">
- If you have a proven track record of success in customer-facing roles, preferably in an IT or help desk environment, and hold a C1 level of proficiency in German (or higher), along with a strong grasp of English (B2+), then this may be the perfect opportunity for you.">
- In terms of compensation, this role offers a competitive salary based on skills, experience, and performance, as well as the flexibility of remote work from Croatia, which aligns with our company's values of supporting talented individuals like you.">
- Our company culture emphasizes creativity, employee satisfaction, and opportunities for growth, ensuring that our representatives feel empowered and engaged throughout their careers with us.">
- What We Offer:">
- ">
- A competitive remuneration package">
- Fully remote work arrangement">
- Ongoing training and professional development opportunities">
- An engaging work environment that fosters collaboration and teamwork">
- The possibility to grow professionally within the company">
Required Skills and Qualifications:
">- ">
- Fluent German language skills (C1+)">
- Strong English language skills (B2+)">
- Proficiency in Microsoft Office and related software">
- Experience in customer support, ideally in an IT or help desk environment">
- Ability to work independently and manage priorities effectively">
About Us:
">Cross Border Talents is committed to building a diverse and inclusive workforce where everyone feels valued, respected, and supported. Our mission is to empower professionals to excel in their careers while fostering a collaborative and dynamic work environment.
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