German Speaking Customer Support Representative

hace 5 días


Madrid, Madrid, España Jordan martorell s.l. A tiempo completo
German Speaking Customer Support Representative

We are seeking a highly motivated German speaking Customer Support Representative to join our team in Lisbon. As a key member of our customer support team, you will provide excellent customer service and support to our clients across various channels.

Your responsibilities will include answering customer inquiries, identifying and resolving issues, maintaining high levels of customer satisfaction, and working closely with the team to achieve shared goals.

Requirements
  • A native level of German and at least a B1 level of English.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits
  • Type of contract: a long-term fixed term contract, renewable every year.
  • Salary conditions:
    • Including free accommodation (shared flat, all bills included): €950 - €1000 gross/month (based on level of experience).
    • Excluding accommodation: €1300 - €1400 gross/month (based on level of experience).
  • Additional benefits for international candidates:
    • Reimbursement of initial flight expenses after 9 months.
    • Airport pick-up service.
    • Annual two-way flight ticket back to your home country within the EU.
    • Support with paperwork and settling into your new life in Portugal.


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