International German Customer Service Representative
hace 2 días
About Us: As Cross Border Talents, we strive to deliver exceptional customer experiences. We are currently seeking a dedicated and enthusiastic German-speaking representative to join our remote team in Greece. If you are passionate about helping others and are fluent in German, your application is welcome.
Key Responsibilities:
- Provide top-notch customer service to German-speaking clients via phone, email, and chat, ensuring their needs are met promptly and professionally.
- Assist customers with inquiries, issues, and product information in a timely manner.
- Resolve customer complaints and offer suitable solutions.
- Document and track customer interactions in our CRM system.
- Collaborate with colleagues to improve customer service processes and enhance overall customer satisfaction.
- Stay up-to-date on product knowledge and company policies to effectively support customers.
Salary: Our competitive salary package includes a monthly remuneration of $2,500, offering a stable financial foundation for your work as a German Customer Service Advisor.
Required Skills and Qualifications:
- Fluency in German (both written and spoken); proficiency in English is a plus.
- Excellent communication and interpersonal skills.
- Prior experience in customer service or a related field is preferred.
- Strong problem-solving abilities and attention to detail.
- Able to work independently in a remote setting.
- Proficiency in using computers and customer service software.
- A reliable internet connection and a quiet workspace are necessary.
Benefits: As part of our team, you will enjoy a range of benefits, including flexible working hours, comprehensive training and ongoing support, opportunities for career advancement within the company, and a friendly and inclusive work environment.
How to Apply: To apply for this opportunity, please submit your CV. We look forward to reviewing your application.
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