International German Customer Service Representative

hace 2 días


Madrid, Madrid, España Cross Border Talents A tiempo completo

About Us: As Cross Border Talents, we strive to deliver exceptional customer experiences. We are currently seeking a dedicated and enthusiastic German-speaking representative to join our remote team in Greece. If you are passionate about helping others and are fluent in German, your application is welcome.

Key Responsibilities:

  • Provide top-notch customer service to German-speaking clients via phone, email, and chat, ensuring their needs are met promptly and professionally.
  • Assist customers with inquiries, issues, and product information in a timely manner.
  • Resolve customer complaints and offer suitable solutions.
  • Document and track customer interactions in our CRM system.
  • Collaborate with colleagues to improve customer service processes and enhance overall customer satisfaction.
  • Stay up-to-date on product knowledge and company policies to effectively support customers.

Salary: Our competitive salary package includes a monthly remuneration of $2,500, offering a stable financial foundation for your work as a German Customer Service Advisor.

Required Skills and Qualifications:

  • Fluency in German (both written and spoken); proficiency in English is a plus.
  • Excellent communication and interpersonal skills.
  • Prior experience in customer service or a related field is preferred.
  • Strong problem-solving abilities and attention to detail.
  • Able to work independently in a remote setting.
  • Proficiency in using computers and customer service software.
  • A reliable internet connection and a quiet workspace are necessary.

Benefits: As part of our team, you will enjoy a range of benefits, including flexible working hours, comprehensive training and ongoing support, opportunities for career advancement within the company, and a friendly and inclusive work environment.

How to Apply: To apply for this opportunity, please submit your CV. We look forward to reviewing your application.



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