International Customer Service Representative
hace 2 días
Company Overview
">We are Head Hunt International, a multinational company with a presence in Europe. We offer a unique opportunity for Lithuanian speakers to join our team and work in a customer-centric environment.
Salary
The successful candidate will receive a competitive monthly salary of €2,500 - €3,000 (approximately), plus 2 extra salaries per year. This is a great opportunity to advance your career and work for a multinational company.
Job Description
As an International Customer Service Representative, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. Your tasks will include assisting customers to place an order and related issues, answering customers' inquiries, and troubleshooting or escalating technical issues that they face. You will also assist customers with account issues and follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
Required Skills and Qualifications
To succeed in this role, you will need to have:
- Fluent Lithuanian
- Excellent communication skills
- Sales experience with consumer products and services will be an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
Benefits
We offer a comprehensive benefits package, including:
- Complete support to help you ease your relocation to Greece
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
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