Customer Service Representative-Swedish And Norwegian
hace 3 semanas
About the Role:
Cpm International is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.
Key Responsibilities:
• Handle customer queries via telephone, email, chat, and social media
• Resolve customer issues in a skillful and professional way
• Develop a sound understanding of the products and services offered by our client
• Embrace our company values and act as a brand ambassador
Requirements:
• Fluent level of Swedish with exceptional grammar and spelling skills
• Good understanding of Norwegian
• High level of English (Both written and spoken)
• Genuine passion for delivering outstanding customer service
• Ability to deal with sensitive calls with empathy
• Strong administrative skills with a keen eye for detail
• Professional outlook and proactive approach to problem-solving
What We Offer:
• Temporary contract with possibility to be extended
• Full-time position (39 hours/week)
• Salary: €17,537.76 gross per year
• Incentives: Top performance incentives
• Paid bank holidays + 1 extra day in lieu
• WFH work model: within Spain, or Hybrid if live within Catalunya
• Training: 2 weeks - same shift
• Office location: Barcelona (La Sagrera)
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