Customer Service Representative for International Clients
hace 4 días
About the Role
We are seeking a Customer Service Representative to provide exceptional service to our international clients. This is an exciting opportunity to work in a dynamic team and make a real difference in the lives of our customers.
Key Responsibilities
- Respond to customer enquiries via various channels, including phone, email, and social media
- Provide product and service information to customers, ensuring they have a clear understanding of our offerings
- Research required information using available resources to identify customer needs and resolve complaints
- Manage and maintain accurate customer information systems to ensure seamless communication and issue resolution
- Identify and escalate priority issues to ensure timely resolution and minimize customer impact
Requirements
- Native or Fluent Norwegian speaker with a good command of English
- Strong customer orientation and previous customer service experience preferred
- Ability to work shifts, including evenings and weekends (International Call Centre)
- Office-based role with a strong focus on PC literacy and technology skills
What We Offer
- A competitive estimated salary range of €25,000 - €35,000 per annum
- A dynamic and supportive work environment with opportunities for growth and development
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off
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