Customer Service Representative
hace 4 semanas
Customer Service Representative Opportunity
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Conduct follow-up calls with customers to assess their satisfaction and gather feedback.
- Address customer concerns, questions, and issues in a timely and professional manner.
- Collaborate with cross-functional teams to ensure timely resolution of customer concerns.
- Maintain accurate records of customer interactions and follow-up activities.
Requirements:
- Excellent communication skills, both verbal and written.
- Bilingual or native in Dutch and excellent English skills.
- Strong interpersonal skills and ability to build rapport with customers.
- Detail-oriented and organized.
- Proficient in using customer relationship management software.
About MSX International
MSX International is a leading provider of customer service solutions, with a global presence and a reputation for excellence. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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