Customer Service Representative for International Clients

hace 1 semana


Madrid, Madrid, España Recruit4Work SL A tiempo completo
Job Overview
A Customer Service Representative is required to join our team at Recruit4Work SL in Barcelona, Spain. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and ensuring their queries are resolved efficiently and effectively.

Responsibilities:
- Respond to customer inquiries regarding credit card issues and ensure the security and protection of sensitive information
- Verify customer identities and provide clear explanations on possible steps to follow
- Block lost or stolen credit cards and handle claims files
- Collaborate with colleagues to resolve complex customer issues

Requirements:
- Fluency in French
- Working proficiency in English
- Previous experience as a Customer Service Agent
- Strong communication and problem-solving skills

Benefits:
- Market-based basic salary (approximately €22,000 - €25,000 per year)
- Opportunities for career growth and professional development
- Comprehensive benefits package including meal card, transport card, and private insurance
- Relaxed and dynamic work environment

About Us:
We are a leading provider of recruitment services in Spain, committed to delivering exceptional results and fostering long-term relationships with our clients and candidates. If you are a motivated and customer-focused individual looking to advance your career, please submit your application.

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