Customer Service Representative in Madrid or Alicante

hace 1 mes


Madrid, Madrid, España MSX INTERNATIONAL A tiempo completo

Customer Service Representative in Madrid or Alicante

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Madrid or Alicante. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide timely and effective customer service to clients via phone, email, and chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with cross-functional teams to ensure timely resolution of customer concerns.
  • Maintain accurate records of customer interactions and follow-up activities.

Requirements:

  • Excellent communication and interpersonal skills.
  • Bilingual or native in Swedish and excellent English skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

About MSX International

MSX International is a leading provider of customer service solutions, with a global presence and a reputation for excellence. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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