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Customer Service Representative With German Language Expertise
hace 1 mes
Job Title: Customer Service Representative With German
Description: We are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service. The position is located in Porto, Portugal and offers a fixed-term contract with potential for extension or permanence. The remuneration package includes a base salary and bonuses.
Key Responsibilities:
- Manage bank client inquiries via phone, chat, and email.
- Deliver outstanding customer service, ensuring accurate and timely resolution.
- Support marketing campaigns and present the product range to customers.
Requirements:
- Fluent in German (C2 level) and English (B2 level).
- Strong communication and problem-solving skills.
- Ability to manage stressful situations effectively.
Offer Includes:
- Relocation support.
- Flexible working hours.
- Food vouchers.
- Comprehensive training and development.
This is an excellent opportunity to join a creative, supportive team and grow in a customer-facing role.
