Customer Experience Quality Assurance Specialist

Teleperformance Spain, a global leader in customer experience management, is seeking a Quality Assurance Specialist to join our team. Based in Spain, this role requires a professional with a keen eye for detail and strong analytical skills. The successful candidate will have a native level of French and working knowledge of English or Spanish.About the...

Job DescriptionAs a Quality Assurance Specialist at TTEC, you'll play a vital role in enhancing customer experience and satisfaction scores. You'll work closely with the Quality Assurance Manager to evaluate and analyze customer interactions, ensuring that employees provide accurate and informative responses. Your attention to detail will help identify areas...

About TTECTTEC is a company that specializes in delivering exceptional customer experiences through its unique blend of humanity and technology. With a history dating back to 1982, the company has established itself as a leader in the industry by helping brands build engaged, pleased, and profitable customer relationships.Our MissionWe strive to make...

TTEC is a global leader in customer experience. We provide award-winning employment experiences for our employees and deliver exceptional customer service to our clients.As a Customer Experience Quality Assurance Specialist, you will be responsible for evaluating and analyzing customer interactions to improve customer satisfaction scores. You will use your...

We are seeking a highly skilled Customer Experience Quality Assurance Specialist to join our team in Athens, Greece. As a key member of our quality assurance team, you will play a critical role in ensuring that our customers receive exceptional service.What You'll Be Doing:Evaluating and analyzing customer interactions to improve customer experience and...

At Msx International Inc., we are seeking a highly skilled Quality Assurance Specialist to join our team in Barcelona. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of customer service interactions and driving continuous improvement across multiple markets.Main Responsibilities:Quality Monitoring: Regularly review...

Job Overview:Rigorous quality control and assurance are essential for delivering exceptional customer experiences. We seek a Customer Experience Quality Specialist to join our team in Riga, Latvia.Key Responsibilities:- Conduct thorough audits on customer interactions to identify areas for improvement- Perform root cause analysis for quality issues and...

About the RoleWe are seeking a highly experienced CX Quality Assurance Lead to join our team in Barcelona. As a key member of our Customer Service team, you will play a crucial role in defining, developing, and maintaining a quality program that ensures compliance with various global standards.Your primary focus will be on analyzing quality performance and...

About Dow JonesDow Jones is a leading global provider of financial information and news. Our mission is to provide accurate, timely, and insightful information to help our customers make informed business decisions.Job SummaryWe are seeking a highly skilled Customer Experience Quality Specialist to join our team in Barcelona, Spain. As a key member of our...

We are seeking a highly skilled Customer Experience Quality Assurance Director to join our team in Barcelona. As a key member of our Customer Service team, you will play a crucial role in defining, developing, and maintaining a quality program that ensures compliance with various global standards. Your expertise will be instrumental in analyzing quality...

At Johnson Controls, we're committed to delivering exceptional HVAC solutions that enhance the well-being of people worldwide. As a Quality Assurance Specialist, you'll play a pivotal role in upholding our high-quality standards and ensuring customer satisfaction.

At MSX International, we're looking for a skilled Quality Assurance Specialist to join our team in Barcelona. This role involves monitoring and evaluating the quality of customer service interactions to ensure compliance with project guidelines and high-quality service delivery.About the RoleThis position is responsible for:Regularly reviewing and assessing...

Job SummaryDow Jones is seeking a Quality Assurance Specialist to join its Customer Service team. As a Quality Assurance Specialist, you will be responsible for evaluating and reviewing the quality of agent contact responses to ensure acceptable service standards are met.Key ResponsibilitiesEvaluate and review the quality of agent contact responses to ensure...

About the Role">We are seeking a highly skilled Quality Assurance Specialist to join our team at MSX International. As a Quality Assurance Specialist, you will be responsible for ensuring the highest level of quality in customer service interactions.">Key Responsibilities:">">Monitor and evaluate customer service interactions to ensure compliance with...

Job Title: Customer Service Quality Assurance Specialist - MSX InternationalAbout the RoleWe are seeking a highly skilled Customer Service Quality Assurance Specialist to join our team at MSX International. As a key member of our quality assurance team, you will play a crucial role in ensuring that our customer service operations meet the highest standards...

We are seeking a German-speaking quality assurance specialist for our client in Riga, Latvia.Job Description:As a quality assurance specialist, you will play a crucial role in ensuring the high-quality customer service experience across various channels. Your responsibilities will include:Monitoring and evaluating call and email transactions to identify...

About the RoleWe are seeking a highly skilled Customer Experience Quality Assurance Manager to join our team in Barcelona. As a key member of our Customer Service department, you will be responsible for defining, developing, and maintaining a quality program that ensures compliance with various global standards.Key Responsibilities and Tasks:Quality...

Job Overview: Recruitment Direct is seeking a skilled Senior Quality Assurance Specialist to join our team in Riga, Latvia. As a key member of our quality assurance team, you will play a critical role in ensuring exceptional customer experiences across our German-speaking operations.

Ukio OverviewWe are one of the most promising startups of 2023, founded in Barcelona and headquartered in Spain. Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market. We provide fully furnished and artfully designed apartments for stays starting at one month, giving choice...

About the RoleWe're seeking a talented Performance Quality Assurance Specialist to join our team in Athens, Greece. As a key member of our Quality Assurance department, you'll play a vital role in ensuring exceptional customer experiences.Job SummaryIn this exciting position, you'll be responsible for evaluating and analyzing customer interactions to improve...