Cloud Solutions Account Manager
hace 3 días
Company Overview
Our client, a leading Outsourcing/BPO company, is seeking an experienced Cloud Solutions Account Manager to join their team in Málaga, Spain. With a focus on delivering exceptional recruitment services globally, they present an innovative approach that connects candidates and clients seamlessly.
Job Summary
We are looking for a skilled Cloud Solutions Account Manager to quarterback sales from lead to purchase, be the main point of contact for our client's customers, and lead the sales strategy. This role requires a strong understanding of cloud technologies, excellent communication skills, and a proven track record of success in sales.
Key Responsibilities:
- Be the first contact point for many customers, deliver a strong first impression, and set the foundation for long-term customer relationships.
- Quarterback sales from lead to purchase; be the main point of contact for our client's customers, leading the sales strategy, overcoming objections, and negotiating success.
- Engage with small and medium businesses across industries, company sizes, and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies (preliminary focused on Microsoft cloud technologies).
- Obsess over customers and prospects to deliver a world-class customer engagement experience.
- Secure customer wins for cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers (preliminary focused on Microsoft cloud solutions).
- Position competitive offerings and solutions in the context of customer needs and experiences.
- Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft technologies.
- Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need, and timeline).
- Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline, and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day.
- Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers.
- Collect feedback from customers and articulate it back to the business:
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