Customer Success
hace 3 días
At SAP, we foster a culture of collaboration and shared passion to drive meaningful change. Our focus is on building a strong foundation for the future, creating an inclusive workplace that values flexibility and purpose-driven work.
Your Future RoleIn SAP Signavio's Value Management Team, you will play a key role in defining strategic value-based approaches and engaging with premium customers from SAP's segments. As a trusted advisor, you will guide assigned customers through SAP Signavio's customer engagement model to achieve their business objectives and maximize value realization.
Duties and Responsibilities- Drive Value Preparation activities to align with customer priorities and value drivers.
- Establish the bridge between customer strategic value drivers and SAP Signavio's capabilities to deliver those.
- Identify Value Potential by leveraging SAP Signavio and drive Value Quantification, Qualification & Initiatives Prioritization with the customer.
- Accelerate Value Delivery through workshops focusing on pattern identification and root cause analysis.
- Support the customer in establishing action plans to realize identified value and establish a clear monitoring & target realization methodology.
- Continuously monitor, report & communicate value realized & adjustments to the customer portfolio roadmap.
To succeed in this role, you will require:
- 5+ years of Business Consulting experience with a focus on value management / advisory and process improvement value cases.
- Practical experience in Continuous Improvement and Lean/Agile methods, along with process expertise (e.g., P2P, O2C, Operate to Maintain, H2R).
- Deep knowledge and practical experience in data-driven Business Process Management (BPM) and/or Process Mining.
You can expect a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and various benefit options.
CompensationThe estimated annual salary for this position is around $120,000 - $180,000, depending on location and experience.
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